FAQs: The Ten Most Frequently Asked Questions about Collision Repair
1.) I've just been in an accident. What should I do?
First and foremost, you want to make sure that you and the other occupants are safe and that you have contacted the proper legal authorities. Your vehicle can be replaced, you and your loved ones cannot. Some injuries aren't immediately apparent, so be sure to get checked out even if you feel ok. Reporting your accident to the legal authorities means that the accident will get the proper investigation and that information will be reported properly. Once you have made sure that everyone is safe and the accident has been reported, call your insurance company to report the accident. You'll want them working on your side as soon as possible. Be sure to get all pertinent insurance information from the other party if there is one. And be sure to reciprocate. Even though the situation will be stressful, cooperation is the best approach to a good resolution. Finally, if you have a collision center that you like to work with, contact them to let them know about the problem and see if they can help with the repair and restoration of your vehicle.
2.) How should I choose a collision repair shop?
Here are a few things to look for:
- Friendly, courteous, professional people that know what they're talking about.
- Get an estimate of what the work will cost (verbal or on paper. Try to get them to write the estimate down on their business card)